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Adobe Connect: Frequently Asked Questions

View our Frequently Asked Questions for Adobe Connect

What is Adobe Connect? — (all)
St. Mary's uses Adobe Connect as a web conferencing tool that allows users to meet online for real-time meetings and online presentations. Adobe Connect sessions can be viewed through any standard web browser.
What does Adobe Connect do? — (all)
Adobe Connect is a web conferencing tool that provides the following types of features to help with teleconferencing and remote collaboration:
1. Broadcasting your computer screen so that remotely located audiences can follow along.
2. Shared white board for brainstorming ideas online.
3. Simple webcam videoconferencing to be able to view remote meeting participants.
4. File sharing tools so that all meeting participants can access meeting materials.
5. Audience feedback tools so that large, remotely located audiences can ask questions and give input without interrupting the presenter.
Do I already have an an Adobe Connect meeting room? — (all)
Adobe Connect primarily server as an online instructional tool for faculty and staff. It was purchased for teaching purposes. It is for University purposes only and is not available for individual students to request an account because of license limitations.
Who do I contact to request an Adobe Connect account? — (faculty)
Picture of Jeff Schomburg, Director of Faculty Instructional TechnologyIf you'd like to request an Adobe Connect account or just want to know more about the possibilities of Adobe Connect, please contact Jeff Schomburg ( at 210-431-5073. Jeff is the Director of Faculty Instructional Technology.
What do I need for Adobe Connect? — (all)
If you are an instructor, you'll need a computer (Mac/PC) that has at least the free Adobe Flash Player 10 or later installed (see below for more specs). You'll also want to Web cam for video and a microphone. We highly recommend purchasing a microphone headset to limit the echo that occurs when only using open-air computer speakers.
What are Connect's software/hardware requirements? — (all)
Please see the following link for further information:


• 1.4GHz Intel® Pentium® 4 or faster processor (or equivalent) for Microsoft® Windows® XP or Windows 7; 2GHz Pentium 4 or faster processor (or equivalent) for Windows Vista® --Windows XP, Windows Vista, or Windows 7 (32-bit or 64-bit edition with 32-bit browser)
• 512MB of RAM (1GB recommended) for Windows XP or Windows 7; 1GB of RAM (2GB recommended) for Windows Vista
• Microsoft Internet Explorer 6 or later (32 bit only); Mozilla Firefox 3 or later; Google Chrome
• Adobe® Flash® Player 10.1 for all users (hosts, presenters, participants, and administrators)

Mac OS

• 500MHz PowerPC® G3 or faster or 1.83GHz Intel Core™ Duo or faster processor
• Mac OS X v10.4, 10.5, or 10.6 (Intel); Mac OS X v10.4 (PowerPC)
• 512MB of RAM (1GB recommended)
• Mozilla Firefox 3 or later; Apple Safari 4 or 5; Google Chrome
• Adobe Flash Player 10.1 for all users (hosts, presenters, participants, and administrators)

Mobile Devices

• Apple devices running iOS 4 or 5; compatible with iPhone 3GS, iPhone 4 and 4 S, iPad, iPad 2, and iPod touch (3rd or 4th generation recommended)
• Android™ devices running Android 2.2 or later with Adobe AIR® 2.7 or later for Android; compatible with HTC EVO 4G, HTC Flyer, Motorola Atrix, Motorola Droid X, Motorola Xoom, and Samsung Galaxy Tab (7-inch) and Samsung Galaxy Tab 10.1
• BlackBerry devices running BlackBerry® Tablet OS (QNX) 1.0.6 or later with AIR 2.7 or later for BlackBerry; compatible with BlackBerry PlayBook Note that simultaneous teleconference activity is restricted when using a carrier that does not support simultaneous data and voice.
Is there an iPhone or Android "App" for Adobe Connect? — (all)
Yes. There is both an Android and an iPhone/iPad "App" for Adobe Connect. However, the Connect app only allows you to log directly into a meeting room, not the overall Connect management system. Once in you can chat, what the presentation, and turn on your micrphone and video camera if available. Click here for information about Adobe Connect Mobile.

Available on iOS App Store Available on Android Marketplace
Can I view Adobe Connect meeting room recordings on iOS devices? — (all)
Unfortunately, Adobe Connect meeting room recordings are not currently supported on iOS devices. You will need to watch the recorded version of the meeting through a laptop/desktop computer browser using Flash Player 10 or better.




Contact Jeff Schomburg, Director of Faculty Instructional Technology, at 431-5073 to learn more.