When you can view the video, but it seems like there is a glitch or such poor quality that something must be wrong, it is probably one of two issues — Connection Speed or Streaming Transport.

The Connection Speed relates to how much information or data can your Internet connection handle. In other words, how fast is your Internet connection. The trick here is to make sure your speed is not set too low or else the quality of the video stream will be reduced. We suggest using the Automatic speed setting.

Streaming Transport is a the equivalent of selecting the right transportation highway. Think of these transports as gates to the highways coming into your computer. Some firewalls, at home or at work, may close down the port through which QuickTime would prefer to send you the stream. Because of this, our St. Mary's QuickTime streamer send video out on the "Custom" HTTP port of 80. If you notice that your getting some of the video stream but it cuts out dramatically, please follow the steps below to change your Streaming Transport to HTTP port 80.

Windows QuickTime Transport for QuickTime 7
	Launch the QuickTime Player Application.
	From the Edit menu, select QuickTime Preferences.
	Choose Advanced and find the Streaming Transport feature.
	Select Custom.
	Now Check Use HTTP Port 80.
	Close the preferences and return to the test video.

Macintosh QuickTime Transport for QuickTime 7
	Launch the QuickTime Player application.
	From the QuickTime Player menu, locate Preferences and select QuickTime Preferences.
	Choose the Advanced tab and find the Streaming Transport feature.
	Select Custom.
	Use the popup bar to select HTTP. Be sure that the radio button Port 80 is selected.
	Close the preferences and return to the test video.
	Now return to the test video.